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Contact Centres
Whatever your query, we'll find you the
right person to talk to.
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Please get in touch
For all enquiries, feedback/complaints, Debit/Credit Card support, kindly call one of our
Contact Centers listed below:
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If you are calling from:
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If you are calling from:
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Ghana, Gambia, Guinea (Conakry), Liberia, Sierra Leone
Please dial
+233 (0) 302 213999
To call toll free from Ghana
Short code 3225
(MTN, Airtel and Vodafone)
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Kenya, Burundi, Tanzania, Uganda, Rwanda, Angola, DR Congo, Malawi, Mozambique, Namibia, Zambia, Zimbabwe
Please dial
+254 (20) 288 3000
Toll free from Kenya
0800 221 221 8 (free from landlines)
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If you are calling from:
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If you are calling from:
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Nigeria
Please dial
+234 700 500 0000
Toll free from Nigeria
0800 ECOBANK (0800 326 2265)
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Benin, Burkina Faso, Cape Verde, Cote d'Ivoire, Guinea Bissau, Mali, Niger, Sengal, Togo
Please dial
+225 22 400 200
Toll free from Cote d'Ivoire
(MTN, Orange, CI Telecom, Moov and Comium)
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If you are calling from:
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Cameroon, Central African Republic, Chad, Congo (Brazzaville), Gabon
Please dial
+237 33 431 363
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